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Conversation #48615

Misdelivery of items not specified in order

Ticket #48615 - created April 4, 2022
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Hi,

It seems i have been delivered items that i have not ordered.

Can you please check the order again ?

Thanks a lot.

Christina

April 4 2022, 09:41am
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Hello Alex,

Of course, we would be happy to help you solve this issue.

Iam going to double check with the order chain to see what went wrong.

Can you please also confirm that the items you ordered were delivered too?

Thank you very much.

Anthony Miller, customer support.

April 4 2022, 02:23pm
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Yes,

I can confirm that the items i ordered were included in the delivery.

Do you need additional details about the misdelivered items ?

April 4 2022, 03:56pm
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Perfect,

Don't bother for products info, we identified the items that were misdelivered to you.

One of our agents will come by your place and get the misdelivered products from you. Please excuse us for the trouble and again, thank you very much.

Anthony Miller, customer support.

April 4 2022, 04:19pm
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Great,

I'll wait then.

Thanks for the fast response.

April 4 2022, 06:51
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Information

  • Purchase ID c33bd77b-8681-46ba-aa52
  • Priority Normal
  • Email cchu@gmail.com

Supported by

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    Anthony Miller Level 1
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    Aya Banks Level 2
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    Josh Stevens Level 3